Better handling for ISO data

Introduced the IS_ISO column to the ADM_CFS_Details Entry DataTable to enable ISO-specific data handling, improving data integrity, processing accuracy, and future compatibility across related workflows.

INTEROP-3179

Call Code updates now properly trigger flags

Resolved an issue in ProQA integration where Call Code updates did not propagate. Updates now correctly adjust the CFS Call Codes PRIMARY flag, ISO values, and evaluate multi-row INVOLVES entries.

INTEROP-3178

Resolved ENDCE adding call codes

Workflow change: ENDCE now records remarks only and no longer sets the CFS Call Code. The Call Code is assigned at DISPATCH, overriding any earlier selections. This ensures consistent classification and prevents premature coding.

INTEROP-3176

NULL handling fixes for ProQA response folder paths

INTEROP-3175

Call Remark time now equals Unit Status Time

Resolved Unit Status and Call Remark exceptions, improving chronological accuracy. Entries now display in the correct order, enhancing clarity, auditing, and reporting reliability for Client and Customer workflows.

INTEROP-3168

Primary Unit showing on Completed Calls

Resolved an issue where the Primary Unit badge was missing for mobile calls. The badge now displays correctly in the Completed Calls tab following a database query adjustment.

INTEROP-3164

Resolved Unit Status Exception

Right-clicking unit status no longer triggers an exception. Users can access the context menu reliably, improving workflow efficiency and stability.

INTEROP-3134

Resolved assigned agency dropdown & logs cleaned of double colons.

Resolved an issue where the Assigned Client dropdown failed to load. The mobile app now consistently displays all security checks.

INTEROP-3092

LAW, FIRE, and EMS Units now showing on Fire/EMS Incident Tab

Resolved an issue where FIRE/EMS units were not appearing in the Incident tab. The tab now displays all active and available units as expected.

INTEROP-2989

CAD Dispatcher Code Report has been added.

Introduces time-based tracking and filtering of CAD codes by dispatcher to enhance QA, performance monitoring, and training analytics. Segment by dispatcher, time range, and code categories to surface trends and exceptions. Export insights to support coaching, benchmarking, and process improvements while honoring Client access controls.

INTEROP-2928

Fixed Apostrophe parsing on NCIC data

Resolved SQL syntax errors caused by apostrophes in NCIC return data. Apostrophes are now properly escaped before database insertion, preventing query failures and ensuring reliable processing, accurate storage, and consistent reporting for Client and Customer workflows.

INTEROP-2829

Unit Distance in CAD should be sorting by distance to call location.

Enhanced the suggestion engine to deliver accurate, location-relevant recommendations. Context-aware signals (current location and recent activity) refine search and autocomplete results, improving relevance and reducing noise. Updates include stronger geo-matching, smart fallbacks when location is unavailable, and clearer ranking of nearby options—boosting discovery for both local and traveling users.

INTEROP-2644

Added `DeptCode` parameter to DepartmentEventList report in CAD

Introduced a DeptCode parameter to the CAD DepartmentEventList report. This streamlines deployments by removing the need to manually rename executables after running update installers, reducing post-update steps and operational overhead.

INTEROP-2612

Adjusted ProQA chiefComplaintText remark

Updated the system to ensure that the Call Remarks entry displays the description of the ProQA chief complaint code, rather than the code value itself. This involves retrieving the chiefComplaintText from the XML data and passing it into the Call Remarks field, while continuing to use the code value for Call Codes entry updates.

INTEROP-2783

Adjusted Dispatch Card to account for NERIS changes

Updated the Dispatch Card report to include the new CAD time stamp events required by the NERIS state changes, allowing all relevant incident times to appear on printouts

INTEROP-2780

Updated the CAD form to allow users to record NERIS-required fire event times directly on calls

Updated the system to allow users to record fire event times on calls, ensuring the data can be captured and stored for state reporting and future analysis

INTEROP-2773

Resolved issue where Dispatch Card opened blank when a call had no case number.

Fixed an issue where calls without a case number caused the Dispatch Card to render blank. The card now loads correctly for all calls.

INTEROP-2721

Improved TLETS Parsing

Corrected parsing issues with TLETS responses

INTEROP-2671

New feature to merge calls

New feature for merging/linking calls

INTEROP-2665

New Call Merge Form

Added new Call Merge Form, allowing Users to merge/link calls and units to a primary call.

INTEROP-1315

Corrected issue with selecting street on Call Details

Fixed an issue affecting the enter key not functioning to select an address from the drop-down list on call details

INTEROP-2693

Created Radio Log Function

Radio log function created for recording log date, Unit IDs, and remarks. This module improves operational efficiency by providing a structured format for documenting important information, ensuring accurate capture and easy reference.

INTEROP-2476